Engage Effectively with Diverse Cultures - 2019

This workshop will show how you and your organisation can work and lead effectively within cross-cultural environments. Cultural Intelligence is fundamental to the evolution and transformation of any organisation and this interactive workshop will open your eyes to the potential of your greatest asset – the people you work with!

You will learn how to embrace differences, capitalise on diversity and create a dynamic and engaging workplace environment. In addition, you will gain understanding of the steps required to build inclusive policies and practices where people feel appreciated and respected, where their contributions are valued, where they are supported with training and mentoring, and where the focus is on personal responsibility and ownership – the very opposite to the 'blame game' which exists in many New Zealand organisations!

This workshop will challenge you to appreciate the cultural diversity of your organisation and the communities you serve, help you identify your unconscious bias, encourage reflection of your current practice and help you explore ways to unlock the potential in diverse markets.

Learning Outcomes:

  • Gain an overview of Aotearoa New Zealand’s bi-cultural history and ethnic diversity
  • Understand the key components of cultural intelligence - drivers, knowledge, strategy and action
  • Be introduced to the neuroscience about unconscious bias and how we view people who look different to us
  • Leave with tools and strategies that will enhance the way you think, act and communicate
  • Confidently develop personal and organisational goals to build a vibrant and inclusive work environment

Who Should Attend:

This workshop is relevant to all ‘for-purpose organisations”, and specifically anyone who supervises or manages a team including:

  • CEO's, and senior managers
  • Trustee's, Board or Committee members of NFP's 
  • Iwi Trusts
  • Associations and Member organisations
  • Central and local Government
  • All customer / service user facing roles.

The Cultural Intelligence & Diversity in the Workplace workshop is worth 10 points/3 hours CPD.


Thank you for such a powerful and inspirational presentation. Our International Women’s Day event was successful because of the calibre of speakers of which you were one of. Your narrative on the important topic of cultural intelligence and unconscious bias was invaluable to our audience. Fa’afetai lava!

Phonderly Siohane, National Executive Member NZEI Te Riu Roa, Associate Principal New Windsor School

Awesome, amazing and totally inspiring session with Fia Collins. What a presentation. Thank you so much Fia in helping us understand Cultural Intelligence and authentic leadership.

Helen Senior, Manager - Good Seeds Trust

Today’s PD on cultural intelligence was both enlightening and uplifting. The session was made more pleasant by having such a warm yet dynamic presenter. Great pace, warm and friendly yet professional disposition.

Noelene Dunn, Teacher - Manukau Institute of Technology School of Tertiary- Secondary Studies

The Presenter

Vasa Fia Collins

Fia is both a diversity and inclusion specialist and engaging facilitator. As a Diversity and Inclusion Manager, she delivered national presentations on unconscious bias, gender equity, youth enablement and cultural responsiveness. She is passionate in supporting organisations of all types to be kinder, more responsive and compassionate to both their own teams, but the service users that they interact with each and every day.

Of Samoan heritage, born and raised in Ranui, West Auckland, she is also a trained secondary school teacher with experience in the public and not-for-profit sector. Having mentored many young women she continues to work closely with a number of community organisations.

Date and Location:

North Shore workshop previously advertised has been cancelled


Morning - Monday, 9 September 2019

Campbell Tyson Business Centre
Level 2b, 1 Wesley St, Pukekohe

Park on levels 3 or 4 of the Farmers carpark building. If required, wheelchair parking and access is on level 2b of the Farmers carpark building and in the Wesley st carpark building.

Workshop runs 9.00am - 12.30pm, with Registration and Welcome tea & coffee from 8.30am.

Price & Registration:

3hr Workshop
Price - $195pp + GST
3rd and subsequent attendees from the same organisation discount - $175pp + GST

The multi attendee discount applies when bookings are made online and all attendees are registered at the same time.

If your organisation is interested in a private workshop with Fia, please contact us for more information.  

Registration process

Payment online is by VISA, Mastercard or American Express only and there are 3 easy steps to complete the online booking process.
Upon completion of your registration, you will receive an automated confirmation email. If you have any issues or questions about your booking, please contact Faye Johnson on 06 878 3456 or email: faye@grow.co.nz

What happens if you have to cancel?

We know that sometimes your plans can change for many different reasons. Should you be unable to attend, a substitute delegate is welcome to attend at no extra cost. If a substitute delegate is not available and you need to cancel your registration, please be aware of the following:

Up to 7 days prior to the event you will be provided a refund of your registration cost, less a $50.00 per attendee plus GST service charge

If you cancel within 7 days of the event, you are not eligible to receive a refund. Please note: should your registration not be paid by the time of the event, you are still liable to make the payment.

Unpaid accounts may be passed over to our debt collection agency and additional costs may be incurred. 

All cancellations must be received in writing (email). You will be sent the event's materials upon request.

Delegates are responsible for their own travel/accommodation bookings and no compensation will be made should the event be rescheduled or cancelled.

Please note: GROW Ltd reserves the right to make any amendments that we may deem to be in the best interest of the forum – it is however very unlikely and we will notify you as soon as possible should this occur.

For more information see our full Terms of Trade.

Further Details:

Arrival tea & coffee, and morning tea is included.

In an effort to keep the price as low as possible, special dietary requirements are unable to be catered for, however you welcome to bring your own snacks with you.

Post-Event Takeaway Reference Material

In line with our sustainability objectives, workshop presentations will not be distributed in hard copy but will instead be available via a weblink to be advised via email following the workshop.

Commitment to Access and Equity

We are committed to access and equity and endeavour to meet the needs of all delegates. Please contact our team at 06 878 3456 if you require special assistance. In order to assist us in understanding delegate needs, please advise your access requirements as early as possible. Request at late notice may not be able to be met.

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For further details, please contact:
Faye Johnson at faye@grow.co.nz or
Phone: 06 878 3456