Friday 12 May

9am - 10.30am
90 minute Online Workshop

“Resilience is the ability to bounce back – and move forward – from periods of change and adversity, stress and trauma, loss and disappointment, and often more importantly - the strain and intensity of just doing the “day-to-day” in today’s world.”

When we look around, we recognize that many of the same rules and principles that apply to individuals – also apply to families, teams, partnerships, businesses, organisations, and countries.

Really. Look around.

Whether thinking in terms of individuals, families, small groups, or large organizations, our capacity for resilience is directly related to our capacity for flexibility, adaptability, productivity and longevity.


The 90-minute online workshop will cover:

1. An Introduction to Systems Theory – Some realistic and useable ideas about how groups work together best. Adopting effective group strategies and a positive group identity are essential to developing resilience and a sense of satisfaction – which all contribute to better performance – and well-being – whatever the group.

2. Persuasive Communication ABC’s – We look at the essential basics of using clear, compassionate, focused, and consistent communication skills. These are the keys to developing cooperation, trust, teamwork and sense of commitment and belonging.

3. Team Culture, Group Dynamics and Making Change Work - Taking effective action: All plans work well on paper, but the actual process of coming to a decision and making strategies and changes work – and last – is a much a science as it is an art.

Real Feedback

"The most valuable aspects were the opportunity for students to reflect on managing themselves and realise that they not alone in the way they deal with situations that may arise and to realise there are strategies to deal with every situation".

"I loved hearing our students talking about the sessions in between workshops. We also had great feedback from parents when they heard about the content in the workshops".

"Being taught strategies of reducing stress. Especially the exercises!  These are so simple but effective. Our students need to know these ways".

"Very clear presentation!  Very good tools!".

"Stress strategies, breathing, tense. Love the egg/basketball.  Excellent presentations - engaging, clear and activities/videos to keep students engaged and pitched at their level and interests".

Who Should Attend?

This workshop can be for social workers, case workers, navigators, kaimahi and clinicians working with families.  But this really is open to anyone who would find it useful.

Who is Edmond Otis?

Edmond is a health educator, licensed psychotherapist, and speaker who works with individual clients, athletes, sport teams, businesses, and public and private organisations, in New Zealand and the US, to increase resilience, improve performance, reduce stress, and facilitate change.

Edmond and his family moved to New Zealand in 2008, and became citizens in 2015. He is a senior lecturer in Health and Sport Science at the Eastern Institute of Technology (EIT), and from 1981 – 2007, a senior lecturer in Humanities and Physical Education at the University of California, Riverside. As director of UCR’s nationally known martial-arts program, Edmond coached numerous individuals and teams to national (USA) and international karate championships.

Edmond developed ‘Lets Make Me Resilient’ with Health Hawke’s Bay – the primary health organisation in Hawke’s Bay. 

The workshop is worth 1.5 points CPD

Friday 12 May
9am - 10.30am

90 minute online workshop.  You will be sent the details to 'attend' this ZOOM meeting once you are registered.

90 Minute Workshop
$150 per person inclusive of GST

Registration process

Payment online is by Debit or Credit Card: VISA, Mastercard or American Express only and there are 3 easy steps to complete the online booking process.

Upon completion of your registration, you will receive an automated confirmation email. If you have any issues or questions about your booking, please contact Feona Horrex on 0272 040425 or email:

We work hard to ensure that all workshops are cost effective by automating our systems. If you require an invoice (rather than paying by debit or credit card) there will be a $25 surcharge for this, and you will need to supply:

  • The full name and postal address required to appear on the invoice.
  • The contact name and email of the person(s) responsible for authorising this expense and approving payment.
  • Any purchase order references required on vendor invoices.

Please email  if you would like to reserve a place, as our workshops fill quickly.

What happens if you have to cancel?
We know that sometimes your plans can change for many different reasons. Should you be unable to attend, a substitute delegate is welcome to attend at no extra cost. If a substitute delegate is not available and you need to cancel your registration, please be aware of the following:

  • Up to 7 days prior to the event you will be provided a refund of your registration cost, less a $20.00 inc GST per attendee service charge.
  •  If you cancel within 7 days of the event, you are not eligible to receive a refund. Please note: should your registration not be paid by the time of the event, you are still liable to make the payment. Unpaid accounts may be passed over to our debt collection agency and additional costs may be incurred.

All cancellations must be received in writing (email).  Training is cancellable by GROW with 3 days’ notice if a minimum number of attendees is not met and full refunds will be provided.

For more information see our full Terms of Trade.

Further Details

This workshop will be delivered using ZOOM. Please familiarise yourself with ZOOM, it is very easy and free to use.

Watch this video on How to Join a ZOOM meeting:


For further details, please contact:
p: 027 204 0425

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For further details, please contact:
Feona Horrex at or
Phone: 027 204 0425