Terms of Trade

Credit is only extended on the understanding that full payment of our invoice will be made by the 20th of the following month. The responsibility for ensuring payment is made rests with each named individual on the account, despite whether a company, firm or business name also appears on the account. It is the individual’s responsibility to ensure their employer or company pay on their behalf if such an arrangement exists in their workplace or business. Unpaid accounts will be passed to our debt collector and all associated collection costs will be added to the outstanding total. 

Event Cancellation (Face-to-Face Events)

In the unlikely event the training does not go ahead we will re-schedule the seminar and offer a refund less a $50 + GST administration charge to those who cannot attend on the new date. If the seminar is cancelled all delegates who have paid in full will be offered either a credit on a future GROW Seminar (within 12 months of the cancelled one), or a refund of their registration fee. All refunds must be requested in writing and clearly identify the bank account the refund is to be made to. We accept no responsibility for any other costs incurred by delegates as a result of a seminar cancellation. 

Event Cancellation (Online Events)

Refunds are not available unless GROW cancels the workshop ahead of time. You will be sent the recording of the workshop. Training is cancellable by GROW with 3 days’ notice if a minimum number of attendees is not met.


The information provided in the workshop/event handout notes and at the seminars are the views of the trainer, and do not necessarily reflect the views of GROW Ltd. The information and professional advice delivered in the workshops and the associated printed material is provided solely on the basis that before relying on this material, delegates should obtain appropriate advice relevant to their particular circumstance to evaluate its accuracy, currency, completeness and relevance for their purposes. GROW Ltd will not be liable for any damages of any kind to any person or entity arising from the use of this information. Your attendance at our events/workshops reflects your acceptance of this statement.