GROW | Terms of Trade

We accept bookings by credit card payment. Where credit is extended, full payment of our invoice must be made by the 20th of the following month. The responsibility for ensuring payment is made rests with the individual who made the booking irrespective of the organisation name that also appears on the account.

It is the individual’s responsibility to ensure their organisation pay on their behalf and we recommend the provision of a booking order number. Unpaid accounts may be passed to a debt collection company and all associated costs will be added to the outstanding invoice total. 


Grow provides outstanding training and professional development events to support those working in social services, health, Government and not-for-profit sectors. Better skills change lives! 

If you have registered to attend one of our training events, to ensure we can communicate with you regarding the event and other training opportunities your details will be added to our Grow database. You will only be emailed information that is relevant to you, and you can unsubscribe at any time. 

Grow will not disclose your personal information to any third party without your consent.

​Links To Third Party Sites

The Grow Web Site may contain links to other Web Sites ("Linked Sites"). The Linked Sites are not under the control of Grow and Grow is not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site. Grow is not responsible for webcasting or any other form of transmission received from any Linked Site. Grow is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by Grow of the site or any association with its operators.

Event Cancellation | Face-to-Face Events

In the unlikely event the training does not go ahead we will re-schedule the webinar / workshop / event and offer a refund less a $50 + GST administration charge to those who cannot attend on the new date.

If the seminar is cancelled, all delegates who have paid in full will be offered either a credit on a future GROW Seminar (within 12 months of the cancelled one), or a refund of their registration fee.

All refunds must be requested in writing and clearly identify the bank account the refund is to be made to. We accept no responsibility for any other costs incurred by delegates as a result of a seminar cancellation. 

Event Cancellation | Online Events

Refunds are not available unless GROW cancels the event ahead of time. Where a recording is made, you will be sent the recording of the workshop plus any resources provided to delegates. Training may be  cancelled by GROW with 3 days’ notice if a minimum number of registrations is not confirmed.


The information provided at GROW events are the views and copy-write of the trainer, and may not reflect the views of GROW Ltd.

The information and professional advice delivered in the workshops and any associated materials or references are provided on the basis that delegates should obtain appropriate advice relevant to their particular circumstance to evaluate its suitability and relevance for their purposes.

GROW Ltd will not be liable for any damages from the use of this information. Your registration at our events indicates acceptance of this.