Delivered over 2 weeks, 9.15am - 12.30pm

24 + 31 July 2024

Leaders as Coaches – Getting the best out of the people you lead

This practical workshop provides the tools and skills leaders need to adopt a coaching mind-set and take a coaching approach to the wide range of conversations they have in the course of their day, week or year. It will help them avoid the common pitfalls when coaching, and also provides strategies for dealing with difficult situations or conversations.

Plus - Dealing with difficult personalities or toxic behaviours in the workplace. This workshop will also provide strategies for dealing with the 5%ers in the workplace whose difficult personalities cause 95% of the problems.

There will be the opportunity to solve a real and current problem you may be facing at work by applying the tools and skills during the workshop process.

Content includes:

The Coaching Mindset

  • Coaching leadership and creating cultures of accountability

Coaching Conversations

  • Coaching defined
  • How to avoid the 8 common pitfalls when coaching 
  • A 4 step tool for coaching conversations 
  • Listening for the heart of the matter 
  • Questions not answers 
  • The power of positive feedback

Dealing with Performance Gaps

  • Performance gaps and what to do about them
  • Tools for feedback conversations 
  • A 5 step tool for performance improvement conversations 
  • Dealing with difficult personalities, situations or conversations

The Leaders as Coaches workshops are worth 20 points/6 hours CPD.

Who Should Attend

If you supervise or manage a team you will find this workshop helpful in empowering you to learn to succeed.


ONLINE workshop, delivered over 2 weeks:

24 + 31 July
9.15am - 12.30pm

What others say about this workshop

" I learnt so much about the ‘how’ as well as realising that I am on the right track - and I feel confident to bring into practice in some small way the techniques and strategies. Please pass on my thanks to Aly for her leadership throughout some important topics. She is an enthusiastic and professional educator. Such a privilege to be part of the course."

"The practical approach.  Then information is implementable.  Very well communicated."

"Very well done.  Most informative and realistic Management training I have received."

"Watching role plays and being given opportunity to solve problems with a peer was very helpful"

"This training was so helpful. I feel more equipped, especially to deal with difficult situations"

"Thank you, very empowering"


Be inspired by Aly McNicoll

Aly McNicoll has been designing and facilitating training for the last 20 years. In her last life she worked in the staff development unit at Unitec Institute of Technology and was a founding member of the team who designed and delivered the Graduate Diploma in Not-for-Profit Management throughout New Zealand and the Pacific.

She has a degree in adult education and training plus has delivered NZQA units to trainers in both corporate and community settings including those covering assessment and moderation. Aly’s workshops are always interactive and enjoyable. On this series she shares her tips and tricks for making training work and shows you how easy it is to design and deliver training sessions that will keep people coming back for more...

Price & Registration

Two half day workshop
Standard Price: $450.00 incl GST, per person

Registration process

Payment online is by debit or credit card (VISA, Mastercard or American Express) only and there are 3 easy steps to complete the online booking process.  

Our registration platform is hosted by Lil Regie, our NZ based booking agent. Upon completing your registration by hitting the blue 'Confirm Booking' button, you will receive an automated email confirming the booking and amount paid by credit card. A GST Tax Invoice showing your payment in full will also be emailed to you. This will appear on your statement as from LIL REGIE LTD WELLINGTON.  

Can't pay online and require an invoice?

We work hard to ensure that all workshops are cost effective by automating our systems. If you require an invoice (rather than paying by credit card) there will be a $25 surcharge for this, and you will need to supply:

  • The full name and postal address required to appear on the invoice.

  • The contact name and email of the person(s) responsible for authorising this expense and approving payment.

  • Any purchase order references required on vendor invoices.

If you would like to reserve a place, as our workshops fill quickly, or have any issues or questions about your booking, please contact Nathalie van Dort on 021 066 9811 or email:

What happens if you have to cancel?

We know that sometimes your plans can change for many different reasons. Should you be unable to attend, a substitute delegate is welcome to attend at no extra cost. If a substitute delegate is not available and you need to cancel your registration, please be aware of the following:

Up to 7 days prior to the event you will be provided a refund of your registration cost, less a $20.00 inc GST per attendee service charge.

If you cancel within 7 days of the event, you are not eligible to receive a refund. Please note: should your registration not be paid by the time of the event, you are still liable to make the payment. Unpaid accounts may be passed over to our debt collection agency and additional costs may be incurred. 
All cancellations must be received in writing (email). 
Training is cancellable by GROW with 3 days’ notice if a minimum number of attendees is not met and full refunds will be provided.
Please note: GROW Ltd reserves the right to make any amendments that we may deem to be in the best interest of the forum – it is however very unlikely and we will notify you as soon as possible should this occur.
For more information see our full Terms of Trade.

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For further details, please contact:
p: 021 066 9811