Module 1: Your AI Workplace Assistants
ChatGPT & Microsoft 365 Copilot Fundamentals

• Understand the workplace roles of ChatGPT and Microsoft Copilot.

• Learn how to write clear and effective prompts.

• Refine AI responses using follow-up prompts.

• Understand and summarise workplace documents and identify missing information.

• Turn messy information into organised tasks, priorities and professional outputs.

• Compare ChatGPT and Copilot for similar tasks and choose the tool that fits the work.

• Apply verification, responsible AI use and human judgement.

Module 2: Professional Communication with AI
Emails, Word Documents & Everyday Workplace Writing

• Draft clear, professional workplace emails and adapt tone for different audiences.

• Summarise lengthy workplace information into useful key points, briefings and messages.

• Turn rough information into a professional Word document such as a procedure, memo or client briefing.

• Review and improve an existing Word document for structure, readability, consistency and professionalism.

• Use Excel data to identify overdue actions, missing information, customer follow-ups and exceptions requiring communication.

• Turn spreadsheet findings into concise manager updates and targeted workplace messages.

• Review, refine and verify AI-generated communication before using or sending it.

Module 3: Meetings, Planning & Workplace Organisation
Work Smarter with AI

• Prepare meeting agendas and supporting information.

• Turn meeting notes and transcripts into professional minutes.

• Extract decisions, action items, responsibilities and deadlines.

• Use AI to organise tasks, priorities, checklists and work plans.

• Convert unstructured information into clear, actionable workplace outputs.

• Use Copilot within Microsoft 365 to support everyday planning and organisation.

• Review AI-generated actions and deadlines against the original source.

Module 4: Excel, Data Analysis & Business Insights
Turn Workplace Data into Useful Information

• Use AI to understand and work with practical Excel datasets.

• Ask questions about workplace data using natural language.

• Create, explain and troubleshoot Excel formulas with AI assistance.

• Clean, organise and analyse workplace data.

• Identify trends, patterns, exceptions and important business information.

• Turn analysis into useful insights and management commentary.

• Present findings clearly for managers and decision makers while verifying calculations and source data.

Module 5: Marketing & Content Creation with AI
Create Professional Workplace Content Faster

• Generate practical marketing and campaign ideas using AI.

• Create professional Facebook and LinkedIn content.

• Write promotional, educational and engagement-focused social media posts.

• Develop copy and content ideas for flyers and promotional materials.

• Adapt one core message for different audiences and platforms.

• Improve headlines, calls to action, structure and marketing copy.

• Create content more efficiently while preserving brand voice, accuracy and human review.

Module 6: AI-Powered Workplace Productivity
Bringing Everything Together

• Combine ChatGPT, Copilot and Microsoft 365 in practical multi-step workflows.

• Turn source information into emails, documents, analysis, summaries and presentations.

• Select the best AI tool for each stage of a workplace task.

• Improve outputs through prompting, refinement, verification and iteration.

• Apply privacy, confidentiality, accuracy, ethics and organisational AI policy requirements.

• Build a repeatable personal AI productivity workflow.

• Complete an integrated Bamiyan Business Co workplace scenario using the skills developed across the course.