Conversations That Create Hope - An Introduction to Solution Focused Brief Therapy (SFBT)

Wednesday, 23 August 2023
An Online Workshop with David Hains and Emma Burns

9.30am - 4.00pm - via ZOOM

What others have said about this training

"The Miracle question was inspirational and the techniques shared will help with change management within my organisation. Thank you so much for a great workshop."

"Wow - that was very powerful. I have found after the workshop through using the Solution Focused approach, the conversations I have had have flowed and information I had never received in past conversations came out – past conversations which were never this productive. Thank you so much to David and Emma. I appreciated them sharing their stories and knowledge."

"Thank you. I left this workshop feeling excited to put new learnings into practice and just grateful for the amazing knowledge that was shared."

"I thought this workshop was extremely well organised. The content was informative, engaging and facilitators were very good."

"I feel excited to put new learnings into practice and just grateful for the amazing knowledge that was shared."

"The miracle question is what stood out for me mostly. I have used a similar strategy but moving forward I intend to apply the miracle question while working with my clients and also with my son."

Conversations That Create Hope - An Introduction to Solution Focused Brief Therapy

Conversations That Create Hope introduces Solution Focused Brief Therapy (SFBT) - an approach which is forward-focused rather than looking backwards to analyse the past. It is based on solution building and explores strengths, personal resources and future hopes rather than problems, illness, weakness or deficits. 

Applicable and effective in a range of clinical, social, educational and corporate settings, it can be used in virtually any situation where people want to improve something in their lives. One of the great things is that you don't have to be a therapist to use it, and this presentation will highlight that anyone can use SFBT in any situation where a person wants something to be better, but may not know how to go about doing it.

The interactive online workshop will be an introduction to SFBT, targeted at people who have little or no prior knowledge of the therapy. It will include many more stories and examples from Emma and David, as well as plenty of opportunities to practice the skills and to ask questions.

What is Solution Focused Brief Therapy?

Solution Focused Brief Therapy (SFBT):

  • is an approach to counselling or psychotherapy
  • is forward-focused rather than looking backwards to analyse the past
  • is based on solution building rather than problem solving
  • explores strengths, personal resources and future hopes rather than problems, illness, weakness or deficits 
  • is brief – typically 1-5 sessions 
  • was originally developed at the Brief Family Therapy Centre in Milwaukee USA in the 1980’s
  • has proven to be an effective intervention in a wide range of clinical, social, educational and corporate settings
  • can be used in virtually any situation where people want to improve something in their lives
  • does not analyse problems but rather goes straight to looking for and then moving towards a solution (the “problem” has already caused you to waste a lot of time and energy, so we don’t intend to waste any more)
  • is simple to teach and easy to learn, you don’t need a master’s degree 
  • has a sound evidence base, and is generally as effective as most psychological therapies however in comparatively less sessions

Workshop Aims​

At the end of the workshop attendees will: 

  • understand the core tenets and principles of the approach

  • understand some of the main techniques of the approach (and will have practiced using these in the workshop)

  • understand how the SF approach can be used within a variety of settings (clinical and non-clinical)

  • have knowledge and tools to be able to start using the approach in their own workplace.

NOTE - If your organisation is interested in having David & Emma present a private online workshop to your team, please contact Faye Johnson for more information.

Who Should Attend

This introductory level workshop is for all who work to support others to change, or who want to find a better way of doing things, from large corporations, to small business, and individuals. You could be an executive, a manager, an employee, a team, a clinician, an athlete, or an individual who just wants something to be better. You don't need a diagnosis, you just need something that you want to change, but don’t know how to change it.

For large corporations to small business, this workshop will:

  • help leaders, managers and executives to become better leaders

  • help employees to find better ways of doing things

  • improving employee wellbeing and reducing burnout

For health services, NGOs and education services it will help clinical and non-clinical staff to:

  • help their teams to grow together and move in the one direction

  • teach of solution focused techniques to use in the organisation

NOTE - If your organisation is interested in having David and Emma present as a private online workshop to your team, please contact Faye Johnson for more information.

Additional Training 

Intermediate Level SFBT workshop

This intermediate level workshop on Solution-Focused Approaches is targeted at people who have at least some knowledge and experience in using the approach, building on the learning and experience that you have already gained since completing the SF1 Introduction Workshop.

Taking your solution-focused knowledge and skills to the next level, this workshop will expand on the core skills and knowledge from the first workshop and use this knowledge to build conversations. During the day there will be a significant amount of interaction and practice to consolidate your knowledge, skills, and confidence in the approach.

The following peak bodies and organisations recognise that the training we offer is of a high quality, evidence based and relevant for their members CPD.

This 1-day workshop is worth 20 points/6.5 hours CPD

Our Presenters

David Hains

David is a Mental Health Nurse Consultant working in a variety of settings including Headspace (youth mental health service) where he does single session therapy, and a hospital emergency department in Adelaide, Australia (he's not a kiwi, but he did spend all of 2019 in the Bay of Plenty). People don't come to see him because they are having a good day. His job is to have them leave in a better state than when they arrived, but he may only have a short time to do this. 

David is the former President of the Australasian Solution Focused Association and in recent years he has been awarded the Leadership Award from the Australian Nursing and Midwifery Federation, the Achievement Award from the Australian College of Mental Health Nurses, and the South Australian Premier's Nursing Scholarship. In 2016 he started a private business ‘Left Turn’ as a way to bring his knowledge, experience and passion for the solution focused approach out of the hospital and into the real world.

Emma Burns

Emma is a registered psychologist who was introduced to the Solution Focused in 2011. She immediately fell in love with the approach, and has been a passionate advocate for it ever since.

Emma has worked in mental health, education, traumatic incident response and was the national clinical advisor for suicide bereavement. Since 2010 Emma has been working within the justice field, supporting families experiencing violence and abuse, and has a special interest in suicide prevention. She is the President of the Australasian Solution Focused Association and has a small part time business delivering training, supervision and counselling.

ZOOM Date & Details

Next workshop date TBC

9.30am - 4.00pm

You will be sent the details to access ZOOM, after you have registered. 

Participants will be doing exercises in separate (virtual) break out rooms and you will be emailed resources prior to the training. There will be group discussions and participants are encouraged to ask questions. This is an interactive workshop with breakout room activities and we therefore ask all participants to have their own computer / laptop with a working camera and mic as this makes interaction with the breakout room activities and discussions easier and enhances the learning for all.

We encourage participants to email their questions to us prior to the workshop (email ), or you can share via the chat at the meeting.

This webinar will not be recorded.


One Day ZOOM Workshop
Standard / Recommended Price - $305.00 inc GST
Students Price - $185.00 inc GST

The price stated is per person.
Contact us for our multi-attendee discount.


Payment online is by Debit or Credit Card: VISA, Mastercard or American Express only and there are 3 easy steps to complete the online booking process.

Our registration platform is hosted by Lil Regie, our NZ based booking agent. Upon completing your registration by hitting the blue 'Confirm Booking' button, you will receive an automated email confirming the booking and amount paid by credit card. A GST Tax Invoice showing your payment in full will also be emailed to you.

If you have any issues or questions about your booking, please contact Faye Johnson on 027 607 3000 or email:

Invoicing Information

We work hard to ensure that all workshops are cost effective by automating our systems. If your organisation is unable to use our automated booking system and pay by credit/debit card and therefore require an invoice instead to pay by direct bank credit, there will be a $25.00 inc GST surcharge for this, and you will need to supply the following please:

  • The full name and postal address required to appear on the invoice.

  • The contact name and email of the person(s) responsible for authorising this expense and approving payment.

  • Any purchase order references required on vendor invoices.

Please email this information to Brian - and , and along with the Invoice we will also send you a special booking link which will come up as free of charge. Through this link you will need to complete your registration. 

Our workshops fill quickly so if you would like to reserve a place, please contact

What happens if you have to cancel?

We know that sometimes your plans can change for many different reasons. Should you be unable to attend, a substitute delegate is welcome to attend at no extra cost. If a substitute delegate is not available and you need to cancel your registration, please be aware of the following:

Up to 7 days prior to the event you will be provided a refund of your registration cost, less a $20.00 inc GST per attendee service charge

If you cancel within 7 days of the event, you are not eligible to receive a refund. Please note: should your registration not be paid by the time of the event, you are still liable to make the payment. Unpaid accounts may be passed over to our debt collection agency and additional costs may be incurred. 

All cancellations must be received in writing (email). 

Training is cancellable by GROW with 3 days’ notice if a minimum number of attendees is not met and full refunds will be provided.

Please note: GROW Ltd reserves the right to make any amendments that we may deem to be in the best interest of the forum – it is however very unlikely and we will notify you as soon as possible should this occur.

For more information see our full Terms of Trade.

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For further details, please contact:
p: 027 607 3000


For further details, please contact:
Faye Johnson at or
Phone: 027 607 3000