Introduction to the GROW Model of Coaching, ZOOM workshop
21 June
9am - 12noon

This half day session with Prof Bruce Arroll is specifically designed for everyday general coaching or in a medical setting, with limited time to work with a client/patient. It will introduce the GROW model of coaching with its 50+ questions many of which are very powerful and can bring step changes, insight and action.
The power of coaching is that it allows the client to pressure test their thoughts and ideas. There is a magic to confidentially speaking your thoughts and ideas out loud to another trained person. It enables these thoughts and ideas to be pressure tested and new avenues can emerge.

Learning Objectives

  1. To understand what is (organisational) coaching versus mentoring.

  2. To understand what is involved in the GROW model of coaching: Grow- Reality-Options-Wrap up.

  3. To demonstrate the power of active listening & to listen for what is not being said.

  4. To demonstrate the maintenance of presence with the client.

  5. To analyse the power of partnering with clients.

  6. To create and deliver powerful questions.

  7. To demonstrate that talking to listening should be 10:90.

  8. To remember that the client is the one with the gold.

  9. To show how to establish agreements during the session(s).

  10. To create a step change in personal development using the client’s resources

The session will be in three parts:

  1. Introduction to coaching: what is it and what is it not and how it differs from mentoring or sports coaching.

  2. Go through the recording of an actual coaching session using the GROW questions and see how the powerful questions elicit powerful insights.

  3. Using the GROW question sheet work with a colleague to get a feel for coaching.

Who Should Attend

This 3 hour workshop is designed for everyday general coaching or in a medical setting, with limited time to work with their clients/patients. 

Bruce Arroll will facilitate this workshop using ZOOM. Participants will be able to do exercises in separate (virtual) break out rooms.

All you need is a computer with internet connection. You will be sent the details to access ZOOM, after you have registered.

This workshop is worth 10 points/3 hours CPD

This workshop has also been endorsed by The Royal New Zealand College of General Practitioners (RNZCGP) and has been approved for up to 3 CME credits for the General Practice Educational Programme (GPEP) and Continuing Professional Development (CPD).

About the presenter:

Bruce Arroll

Bruce is a Professor of General Practice and Primary Health Care at the University of Auckland New Zealand and a practising GP at Greenstone Family Clinic in Manurewa in South Auckland. He does regular general practice at that clinic and also does special consultations using Focused Acceptance and Commitment Therapy (FACT) for people who are feeling stuck in their lives by stress, pain or low energy. He does this work with his own patients and those referred from his clinic colleagues as well as for people outside of the clinic.

Since 2023 Bruce is a trained coach in organisational coaching.

His passion is to help people who feel stuck, to move forward.

Date & Location:

ZOOM Workshop

Date: 21 June, 9am - 12noon

This workshop is offered via ZOOM and has been designed for everyone to be on their own device so we can use break out rooms (two devices in the same room causes feedback unfortunately).

All you need is a computer with internet connection. You will be sent the details to access ZOOM, 1 week prior to the workshop.

Price & Registration Information - Early Bird finishes 30 May

Early Bird Price: $150 per person including GST - Book and Pay BEFORE 30 MAY 2024 

Standard Price: $200 per person including GST.

Payment online is by Debit or Credit Card: VISA, Mastercard or American Express only and there are 3 easy steps to complete the online booking process.

Upon hitting the blue "Complete Booking" button, you will receive an automated email confirming your registration and you will also be a sent in a separate email a Tax Invoice showing your booking as being paid in full by Credit Card.
This will appear on your statement as from LIL REGIE LTD WELLINGTON, our NZ based booking agent.  

If you have any issues or questions about your booking, please contact Nathalie van Dort: or ph: 021 066 9811

Can't pay online and require an invoice?

We work hard to ensure that all workshops are cost effective by automating our systems. If you require an invoice (rather than paying by debit or credit card) there will be a $25.00 inc GST surcharge for this, and you will need to supply:

  • The full name and postal address required to appear on the invoice.

  • The contact name and email of the person(s) responsible for authorising this expense and approving payment.

  • Any purchase order references required on vendor invoices.

Please email  if you would like to reserve a place, as our workshops fill quickly.

What happens if you have to cancel?

We know that sometimes your plans can change for many different reasons. Should you be unable to attend, a substitute delegate is welcome to attend at no extra cost. If a substitute delegate is not available and you need to cancel your registration, please be aware of the following:

Up to 7 days prior to the event you will be provided a refund of your registration cost, less a $20.00 inc GST per attendee service charge.
If you cancel within 7 days of the event, you are not eligible to receive a refund. Please note: should your registration not be paid by the time of the event, you are still liable to make the payment. Unpaid accounts may be passed over to our debt collection agency and additional costs may be incurred.
All cancellations must be received in writing via email.
Training is cancellable by GROW with 3 days’ notice if a minimum number of attendees is not met and full refunds will be provided.
Please note: GROW Ltd reserves the right to make any amendments that we may deem to be in the best interest of the forum – it is however very unlikely and we will notify you as soon as possible should this occur.

For more information see our full Terms of Trade.

Further Details

Pre-Event Reference Material

In line with our sustainability objectives, you will be emailed the workshop materials in advance. You may wish to print these for your own convenience. 

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For further details, please contact:
p: 021 066 9811