Supported Assessments 101

A senior clinician's take on how to prepare.

Supported Assessments 101 - A senior clinician's take on how to prepare.

Tips and insights in preparing and providing Supported Assessments for ACC Sensitive Claims.

A One-day Online Interactive Workshop with Diane Clare

DATE: Thursday, 25th June 2020
9.30am - 4.00pm

Spaces are limited - so book your place today

SOLD OUT - Friday, 3rd July 2020

Topics covered: 

1. What/why/who: What is an ACC Supported Assessment, why are they needed, and who delivers them?

2. ABCD: Preparing and things to check before you begin: Approvals, Booking in, Core information, Documents you will need.

3. The 4Rs in Mapping the journey - rapport, roles, risks, requirements.

4. The 3 Fs to the Finish line:  Follow up session, formulation and feedback.

5. Handling hiccups e.g. delay of medical notes, remote working, accuracy checking.

6. Conclusions and issues arising. 

This interactive webinar workshop is offered by Diane Clare who is an experienced clinical psychologist who has been an ACC provider since the 1990s and who has been providing Supported Assessments for the past few years since the start of the Sensitive Claims service. Diane will discuss what works and what can hinder you in your practice for delivering these assessments. She will also address your questions and comments.

We encourage participants to email their questions to us prior to the workshop, or via the chat at the meeting. Email 

Who Should Attend:

This 5 hour workshop is suitable for ACC Approved assessors and those seeking approval from ACC to become assessors. 

It is aimed at senior clinicians, but will also be relevant for anyone just starting to do supported assessments. 

This workshop cannot guarantee ACC approval of you to become an assessor, but it does offer guidance in how to tackle the task once you are an approved assessor. 

Diane Clare will facilitate this workshop using ZOOM. Participants will be able to do exercises in separate (virtual) break out rooms.

All you need is a computer with internet connection. You will be sent the details to access ZOOM, after you have registered.

PLEASE NOTE: your attendance for this training is not a guarantee of ACC approval for you to become an assessor nor is it part of ACC's in-house training as it is a clinician's take on the challenges in this task.


Diane Clare
BA, MA (Hons), Dip. Clin. Psych., AFBPS

Diane Clare is a registered clinical psychologist who trained at the University of Canterbury. Diane has worked in mental health and counselling services since 1981, first as a grief counsellor then as a psychotherapist, before becoming registered as a psychologist in 1993. She has worked in leadership and Director level roles across a range of services in both NZ and the UK including primary care, adult mental health, forensic, intellectual disability and tertiary student services. 

While in the UK in 2005 she developed the Alternatives to Self-Harm programme and has presented her work internationally since 2012. Diane is a seasoned presenter and provides a range of workshop options with an emphasis on practical solutions for clinical staff. She has a specialist interest in working with people recovering from the effects of complex trauma.

Zoom Meeting Date & Time

Thursday, 25th June 2020

9.30am - 4.00pm
This workshop will be delivered via ZOOM.

The workshop on Friday, 3rd July has SOLD OUT

Participants will be able to do exercises in separate (virtual) break out rooms and you will be emailed resources prior to the training.
All you need is a computer with internet connection. You will be sent the details to access ZOOM, after you have registered.

Please note this webinar will not be recorded and made available post event, however Diane will share her slides with attendees post-event.

Price & Registration

One Day ZOOM Workshop
Lockdown Special - $175.00 + GST

Registration process

Payment online is by Debit or Credit Card: VISA, Mastercard or American Express only and there are 3 easy steps to complete the online booking process.

Upon completion of your registration, you will receive an automated confirmation email. If you have any issues or questions about your booking, please contact Faye Johnson on 027 607 3000 or email:

We work hard to ensure that all workshops are cost effective by automating our systems. If you require an invoice (rather than paying by debit or credit card) there will be a $20 surcharge for this, and you will need to supply:

  • The full name and postal address required to appear on the invoice.
  • The contact name and email of the person(s) responsible for authorising this expense and approving payment.
  • Any purchase order references required on vendor invoices.

Please email  if you would like to reserve a place, as our workshops fill quickly.

What happens if you have to cancel?

Refunds are not available unless GROW cancels the workshop ahead of time. Training is cancellable by GROW with 3 days’ notice if a minimum number of attendees is not met.

Please note: GROW Ltd reserves the right to make any amendments that we may deem to be in the best interest of the forum – it is however very unlikely and we will notify you as soon as possible should this occur.
For more information see our full Terms of Trade.


For further details, please contact:
Faye Johnson at or
Phone: 06 878 3456