Persuasive Therapeutic Communication Skills and Tools

Improving our communication effectiveness when working to help others

Monday 21 November, 4.30pm - 6pm
90 minute Online Workshop

“What people say, what people do, and what they say they do - are entirely different things.”
“Always remember that you are absolutely unique. Just like everyone else”
- Margaret Mead

Research shows that counsellors, teachers, health providers, clinicians, and the rest of us, can dramatically improve positive change efforts, continuity, program and medical adherence, and outcomes for those we are working to help – by improving how well we facilitate the mental, emotional, and interpersonal aspects of the change process.

This training is especially relevant to those involved in helping others successfully facilitate positive lifestyle and behavioural changes.  The webinar’s focus on real-world dynamics, and its unique, hands on – what to do – training emphasis goes to the heart of addressing a topic that concerns everyone involved in helping or treating – anyone.

Our goal is to enhance face-to-face our abilities, and to effectively introduce and reinforce relevant wellness, therapeutic, and lifestyle behaviours to a broad range of individuals.  These skills are especially relevant to anyone involved in helping others successfully facilitate important lifestyle and behavioural changes as a goal of treatment.


This unique 90-minute webinar is specifically designed for anyone working to help others.  We focus on the reality that understanding change, stress, anxiety, and depression, can help us establish stronger a rapport and thus help us – help others – more effectively.

This session will provide training in developing the actual verbal, emotional and physical interpersonal skills we all need to turn to help people get the outcomes, and make the changes, they need and want to make.

You will learn how to turn conflict into cooperation, and successfully deal with the most challenging types of people – many of whom we will need to deal with again. In addition, we will explore how to create a happy, productive, efficient, and non-turbulent workplace, by improving our ability to set appropriate boundaries.

Who is Edmond Otis?

Edmond Otis, is a licensed psychotherapist and internationally known speaker and performance coach who works with professionals, businesses, public and private organisations, athletes, sport teams, and everyday people – to increase resilience, perform under pressure, facilitate change, and dramatically improve outcomes and results.

Edmond and his family moved to New Zealand in 2008 and became citizens in 2015. He is a senior lecturer in Health and Sport Science at the Eastern Institute of Technology (EIT), and prior, a Senior Lecturer in Humanities, and Director of Martial Arts in Athletics, at the University of California, Riverside, where he was twice recipient of the University Distinguished Teaching Award.
Edmond is also a life-long practitioner, and internationally instructor in traditional karate. He has coached numerous individuals and teams to national (USA) and international championships and has personally developed many high-ranking instructors.

Edmond blends these distinctive skills and insights into his training and consulting style – teaching real skills, and creating dynamic content, effective strategies, and pragmatic solutions for today's most complex professional, personal and performance challenges.
“More than anything I’m most interested in the endless of ways that our thoughts, our emotions, our behaviours, and our relationships impact our performance, our health, our happiness, and our quality of life."

Who Should Attend

This 90 minute online training programme is for all General Practice Clinical Staff and Health Professionals. This will include Counsellors and Associated Health Employees who have a patient/adviser relationship.

Date & Location

90 minute Online Workshop

Monday 21 November, 4.30pm - 6pm
You will be sent the details to 'attend' this ZOOM meeting once you are registered.

Price & Registration

90 Minute Workshop
$140.00 inclusive of GST

Registration process
Payment online is by Debit or Credit Card: VISA, Mastercard or American Express only and there are 3 easy steps to complete the online booking process.

Upon hitting the blue "Complete Booking" button, you will receive an automated email confirming your registration and you will also be a sent in a separate email a Tax Invoice showing your booking as being paid in full by Credit Card. If you have any issues or questions about your booking, please contact Feona Horrex on 0272 040425 or email:

We work hard to ensure that all workshops are cost effective by automating our systems. If you require an invoice (rather than paying by debit or credit card) there will be a $25.00 inc GST surcharge for this, and you will need to supply:

  • The full name and postal address required to appear on the invoice.
  • The contact name and email of the person(s) responsible for authorising this expense and approving payment.
  • Any purchase order references required on vendor invoices.

Please email  if you would like to reserve a place, as our workshops fill quickly.

What happens if you have to cancel?

We know that sometimes your plans can change for many different reasons. Should you be unable to attend, a substitute delegate is welcome to attend at no extra cost. If a substitute delegate is not available and you need to cancel your registration, please be aware of the following:
Up to 7 days prior to the event you will be provided a refund of your registration cost, less a $20.00 inc GST per attendee service charge.
If you cancel within 7 days of the event, you are not eligible to receive a refund. Please note: should your registration not be paid by the time of the event, you are still liable to make the payment. Unpaid accounts may be passed over to our debt collection agency and additional costs may be incurred.
All cancellations must be received in writing via email.
Training is cancellable by GROW with 3 days’ notice if a minimum number of attendees is not met and full refunds will be provided.
Please note: GROW Ltd reserves the right to make any amendments that we may deem to be in the best interest of the forum – it is however very unlikely and we will notify you as soon as possible should this occur.

For more information see our full Terms of Trade.

Further Details

This workshop will be delivered using ZOOM. Please familiarise yourself with ZOOM, it is very easy and free to use.

Watch this video on How to Join a ZOOM meeting:

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For further details, please contact:
Feona Horrex at or
Phone: 027 204 0425