An Introduction to Complex Trauma 101
(with a brief look at dissociation)

Online via Zoom 
30 August 2024

Workshops run 9.00am - 3.00pm - via ZOOM

***See below for Special Offer***

Please contact us if you are interested but unable to make this date.

Content of this one-day webinar:

An introduction to Complex Trauma 101 (with a brief look at dissociation).

This introductory webinar offers the basics for you to begin to gain confidence to work in this challenging area. It addresses why complex trauma and related dissociation requires adjustments to our practice.

If we are more familiar with general counselling work, complex trauma brings a new depth and dimension many professionals struggle to cope with. Some providers worry they will 'get it wrong' or 'make things worse' and mistakenly believe that there are 'many specialists out there' so they do not offer help to these clients at a time when there is such unprecedented demand and so few specialist providers in Aotearoa.

This training is designed to assist you in how to adapt your approach to start working with clients with these needs, and to do so with increased confidence. The evidence-based tri-phasic model is a useful framework to expand your ability to pace the work and to learn how to widen your window of tolerance to the complex material you may hear.

It will help you in turn to help your client to build their own confidence and window of tolerance, to move towards recovery from the trauma they have suffered. As you put on your oxygen mask, you are then better placed to help the other to put on theirs, as they are coming up for air from their trauma experiences.

This introductory webinar addresses Phase 1 safety, psychoeducation and skills. Phase 2 readiness will be addressed, but the 201 workshop looks at working more directly with trauma memories and working with the complexities of dissociation that make this a challenge. It will not cover complex dissociation in any depth, as this is part of the 201 workshop (see below).

Please Note: this workshop will touch on emotional issues such as grief and/or trauma, and some of the material covered in our workshops may be sensitive or triggering to certain participants. We encourage everyone to practice self-care and either reach out to us, or directly discuss any concerns with our presenter.

Diane Clare is an experienced therapist and clinical psychologist working for over 40 years in the field of trauma and dissociation across a range of different settings.  She has worked with clients with high levels of complexity often having complex PTSD and Dissociative difficulties. She offers supervision and training to providers who are challenged by the way that complex trauma impacts on their practice and on their capacity to manage their own responses to some of the confronting issues arising. 

Through GROW, Diane already offers a range of workshops on practical skills relating to the issues arising in general therapeutic practice (e.g. working with BPD, NSSI, STEPPS for managing emotional intensity and ACC assessments).  During these training days it has become clear that there is a need to understand why and how working with complexity brings new challenges and how to manage them. 

The Learning Outcomes:

Stance of the therapist: Understand the key principles and implications for changes in practice when working with complex trauma and beginning to look at dissociation.

Unfortunate consequences: Grasp the implications and risks if these adjustments are not made. This will be illustrated by the washing machine of chaos, the avoidance void, and the rabbit in the headlights.

Pacing the work and timing your interventions will be demonstrated with the ISSTD Tri-phasic model for working with complex trauma (International Society for the Study of Trauma and Dissociation). The pacing is there for the safety of the client and of you!

Establishing a framework for best practice. A few guiding principles are recommended and illustrated within this tri-phasic approach to help build your client's window of tolerance.

Resources that can assist phase 1 are offered and considerations about readiness for phase 2 will be discussed. Anonymised cases are used to illustrate.

Caring for you too! Understanding how hearing about trauma can traumatize you (vicarious traumatisation) is a crucial part of the work. This will be discussed as how you too can manage within your own window of tolerance, and to gradually expand it over time.

Who Should Attend:

Counsellors, psychologists, psychiatrists, and other therapists and mental health workers who are engaged in general counselling practice currently but who want to gain more confidence working with complex trauma and dissociation. If you often have people who consult with you, but you are not sure how to frame a suitable approach, this webinar may also help you to pace the work effectively and safely.

NOTE - If your organisation is interested in having Diane present face-face as a private workshop to 15 - 40 of your team, please contact Faye Johnson for more information.

If you do not have sufficient numbers within your team, you could open the training up either to other Branch’s of your organisation or other region-based community agencies you work with. We have worked with many organisations this has worked well for - contact us for further information.

***Special Offer***
Additional Training - Complex Trauma & Dissociative Disorders 201
18 October

On the Registration form, indicate your interest in this additional training and receive a discounted price of $289.00 pp ($31.00 off normal price of $320.00 pp).

The foundations to begin working with complex trauma are covered in the above Introduction to Complex Trauma 101 workshop where there is a brief look at the spectrum of dissociation. This follow up 201 workshop considers how to begin working more directly with complex trauma memories and the issues arising with dissociative parts. It continues looking at complex trauma with particular emphasis on ways to safely move from phase 1 safety/psychoeducation and skills to then begin phase 2 trauma processing.

Visit the website to read more - Complex Trauma & Dissociative Disorders 201 on the 1st March & 18 October 2024 

It is highly recommended you do Introduction to Complex Trauma 101 before you do the 201.
Contact us if you would like us to pencil hold a place.

The following peak bodies and organisations recognise that the training we offer is of a high quality, evidence based and relevant for their members CPD.

About the Presenter

Diane Clare
BA, MA (Hons), Dip. Clin. Psych., AFBPS
Memberships:  NZCCP, MNZAP, ISSTD
Accredited Practitioner in EMDR and is a member of the EMDRNZ Board.
Fellow of ISSTD (International Society for the Study of Trauma and Dissociation).

Diane Clare is a registered Consultant Clinical Psychologist who trained at the University of Canterbury. Diane has worked in mental health and counselling services since 1981, first as a grief counsellor then as a psychotherapist, before becoming registered as a psychologist in 1993. She has worked in leadership and Director level roles across a range of services in both NZ and the UK including primary care, adult mental health, forensic, intellectual disability and tertiary student services. 

While in the UK in 2005 she developed the Alternatives to Self-Harm programme and has presented her work internationally since 2012. Diane is a seasoned presenter and provides a range of workshop options with an emphasis on practical solutions for clinical staff. She has a specialist interest in working with people recovering from the effects of complex trauma. 

As a Fellow of ISSTD, Diane has been recognised as offering an outstanding contribution to this field and to the work of ISSTD.  As  an Accredited EMDR-NZ Practitioner, she continues to practice in the field as well as offering support to others through supervision, training and complex assessments.

ZOOM Date & Details

Friday, 30 August 2024

Workshop starts 9.00am  - finishes 3.00pm.

Once you register you will be sent the Zoom Login details.

This is an interactive workshop with breakout room activities and we therefore ask all participants to have their own computer / laptop with a working camera and mic as this makes interaction with the breakout room activities and discussions easier and enhances the learning for all.

Please note this webinar will not be recorded.

See below for links to Diane's other online workshops.

Price & Registration Information

$320.00 Inc GST
Once you have registered you will be contacted again one week prior to the training. The price stated is per person.

*See special offer above re booking both the 101 & 201 workshops.

Payment online is by Debit or Credit Card: VISA, Mastercard or American Express only and there are 3 easy steps to complete the online booking process. Our registration platform is hosted by Lil Regie, our NZ based booking agent.

Upon completing your registration by hitting the blue 'Confirm Booking' button, you will receive an automated email from Lil Regie confirming the booking and amount paid by credit card. This will appear on your statement as from LIL REGIE LTD WELLINGTON.

A GST Tax Invoice showing your payment in full will also be emailed to you.

If you have any issues or questions about your booking, please contact Faye Johnson

Can't pay online and require an invoice?

We work hard to ensure that all workshops are cost effective by automating our systems. If your organisation is unable to use our automated booking system and pay by credit/debit card and therefore require an invoice instead to pay by direct bank credit, there will be a $25.00 inc GST surcharge for this, and you will need to supply the following please:

  1. The full organisation name and postal address required to appear on the invoice.

  2. The contact name and email of the person(s) responsible for authorising this expense and approving payment.

  3. Any purchase order references required on vendor invoices.

Please email this information to Brian - and , and along with the Invoice we will also send you a special booking link which will come up as free of charge. Through this link you will need to complete your registration. 

Our workshops fill quickly so if you would like to reserve a place, please contact

What happens if you have to cancel?

We know that sometimes your plans can change for many different reasons. Should you be unable to attend, a substitute delegate is welcome to attend at no extra cost. If a substitute delegate is not available and you need to cancel your registration, please be aware of the following:

For the Online Workshop: Up to 7 days prior to the event you will be provided a refund of your registration cost, less a $20.00 inc GST per attendee service charge.

If you cancel within 7 days of the event, you are not eligible to receive a refund. Please note: should your registration not be paid by the time of the event, you are still liable to make the payment. Unpaid accounts may be passed over to our debt collection agency and additional costs may be incurred. 

All cancellations must be received in writing (email). 

Delegates are responsible for their own travel/accommodation bookings and no compensation will be made should the event be rescheduled or cancelled.

Please note: GROW Ltd reserves the right to make any amendments that we may deem to be in the best interest of the forum – it is however very unlikely and we will notify you as soon as possible should this occur.

For more information see our full Terms of Trade.

Other Workshops with Diane Clare

Want to keep up to date with relevant training?

Sign up for our weekly e-newsletter.
Upskill and access our FREE resources and workshops.
Be inspired by our subject matter experts!


For further details, please contact:
p: 027 607 3000