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ZOOM with Confidence

Struggling to understand all the features of ZOOM?

Not sure if you are pressing the right buttons on your screen?

Want to become more confident in using ZOOM?

This 90 minutes workshop is for you if you answered YES to the above questions!

It will cover the tools and skills you need to effectively communicate and facilitate during online meetings and/or participating in workshops using ZOOM. It will cover the basic settings, as well as a range of tips if you are the host of meeting.

Content includes:

  • Basic settings to join a meeting
  • What do to when they can't see you/video not working
  • How to use background filters
  • Mute/unmute with ease
  • Using the chat function
  • How to send reactions during the meeting/workshop
  • 5 tips on how to make the most of ZOOM

When you are the host:

  • What you can do
  • How to set up breakout rooms
  • How to set up polls, start them and share results
  • Share screen for PPT, and for video
  • Who can record the session

What others have said about this workshop:

  • "The session was extremely worth while indeed. The session gave me confidence when I ‘attend” a zoom meeting being able to join the chat rooms and “put my hand up” features which I always wondered about how others did that!!  To be able to set up a zoom meeting inviting members is highly valuable to my work and no longer having to rely or ask others to it for me", February 2022
  • "Thank you Nathalie for sharing your knowledge with us today and for all your patience. It was helpful the way you explained things step by step. I definitely feel more confident using zoom for meetings and workshops", February 2022
  • "Thank you so much for helping me to understand ZOOM much more than I ever did. The hand outs which you have attached will be so useful and something to look back on when I am “stuck,”  I’m sure there will be many times that I am", December 2021
  • "I enjoyed the Zoom meeting with you yesterday, and I really learnt a lot", December 2021
  • "Thank you, Nathalie for your patience and I am sure everyone learnt something new and with practice will come expertise", December 2021
  • "Well done for sharing your skills with us new bees", November 2021
  • "Nathalie was great and kept her cool. She was aware of the wider audience as individuals struggled", November 2021

    Who Should Attend

    Whether you like it or not, ZOOM has entered our world. Many meetings are organised via ZOOM and thanks to ZOOM, GROW has been able to continue to offer a wide range of workshops.

    If you are unsure how to use ZOOM as a participant/attendee or host, then this workshop is for you. It will cover the basic tools, what you can do as a participant and what you can do as a host (they can do the most!).


    This workshop can be delivered at a mutual agreed time. A private workshop will take 1.5 hours, a private session (1-on-1) will take about 1 hour.

    Contact us now


    Nathalie van Dort

    Nathalie van Dort has a background in Communication, and has delivered numerous workshops to start-up businesses through the NZTE funding scheme. Nathalie is part of the GROW event Managers team, and manages a wide range of workshops. She is also one of our ZOOM-support people. Whilst our facilitators deliver the workshop, Nathalie manages all the technical 'stuff' in the background to ensure a seamless workshop delivery.

    Since April 2020, Nathalie has been enjoying the constant changing features of ZOOM, and following many requests from workshop participants, decided to deliver this ZOOM with Confidence workshop.

    Price & Registration

    90 minutes Workshop
    Standard Price: $75.00 incl GST, per person.

    Want to register more than 5 people? Contact us for discount options.

    Registration process

    Payment online is by debit or credit card (VISA, Mastercard or American Express) only and there are 3 easy steps to complete the online booking process.  

    Our registration platform is hosted by Lil Regie, our NZ based booking agent. Upon completing your registration by hitting the blue 'Confirm Booking' button, you will receive an automated email confirming the booking and amount paid by credit card. A GST Tax Invoice showing your payment in full will also be emailed to you.

    We work hard to ensure that all workshops are cost effective by automating our systems. If you require an invoice (rather than paying by credit card) there will be a $25 surcharge for this, and you will need to supply:

    • The full name and postal address required to appear on the invoice.
    • The contact name and email of the person(s) responsible for authorising this expense and approving payment.
    • Any purchase order references required on vendor invoices.

    If you would like to reserve a place, as our workshops fill quickly, or have any issues or questions about your booking, please contact Nathalie van Dort on 021 066 9811 or email:

    What happens if you have to cancel?

    We know that sometimes your plans can change for many different reasons. Should you be unable to attend, a substitute delegate is welcome to attend at no extra cost. If a substitute delegate is not available and you need to cancel your registration, please be aware of the following:

    Up to 7 days prior to the event you will be provided a refund of your registration cost, less a $20.00 inc GST per attendee service charge.

    If you cancel within 7 days of the event, you are not eligible to receive a refund. Please note: should your registration not be paid by the time of the event, you are still liable to make the payment. Unpaid accounts may be passed over to our debt collection agency and additional costs may be incurred. 
    All cancellations must be received in writing (email). 
    Training is cancellable by GROW with 3 days’ notice if a minimum number of attendees is not met and full refunds will be provided.
    Please note: GROW Ltd reserves the right to make any amendments that we may deem to be in the best interest of the forum – it is however very unlikely and we will notify you as soon as possible should this occur.
    For more information see our full Terms of Trade.

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    For further details, please contact:
    p: 021 066 9811