STEPPS™ - Systems Training for Emotional Predictability and Problem Solving

Two-Day Online Workshop - Fridays - 12 & 19 August 2022

The acronym STEPPS™ stands for Systems Training for Emotional Predictability and Problem Solving. The STEPPS™ Program was designed by Nancee Blum, Prof Don Black, *et al from University of Iowa and is a program that has shown to be helpful when provided in addition to other treatments for Borderline Personality Disorder, such as individual psychotherapy or medication treatment.

The program’s goal is to educate people with Borderline Personality Disorder about their diagnosis and to help them acquire skills to deal with different aspects of the disorder. The content of the program itself is taught to people in a group format that is much like a seminar or workshop. Random Controlled Trials indicate it is highly effective in helping people with emotional intensity difficulties including those diagnosed with Borderline Personality Disorder. 

It is a practical skills-based approach drawing on cognitive behaviour therapy principles and teaches a range of strategies to assist with emotion regulation in particular.  This 2-day workshop provides an overview of basic elements, the practice of core skills and an overview of the overall group approach. It is specific training for clinical staff who can then embed this approach in care plans.

Many practitioners have said that the skills learned in this workshop have been useful to apply to a wider range of clients than solely to those with borderline personality e.g. people with emotional intensity problems or impulse control problems.

Please Note: Delegates must have considerable professional experience working with clients with BPD, hold a suitable professional qualification, or have attended the one-day Skills For Working with BPD Workshop prior.

The Skills For Working with BPD Workshops are being held on a regular basis. Visit the website for more information.

*Nancee Blum, M.S.W., Don St. John, M.A., P.A.C., Bruce Pfohl, M.D., Scott Stuart, M.D., Brett McCormick, M.A., Jeff Allen, Ph.D., Stephan Arndt, Ph.D., and Donald W. Black, M.D. 

Learning Outcomes:

STEPPS™ interventions have been shown to be very effective in helping people manage intense emotions, unhelpful ways of thinking and behaving, as well as providing hope and positive engagement in making positive changes in their lives. Feedback from clinicians and service users indicates that the programme is accessible, popular and easy to implement.

The first day in itself is appropriate awareness training for team leaders to support the implementation of STEPPS™ within a service.  This is however a 2-day workshop so attendance at both days is required. 

The workshop will provide:

  • A full overview and understanding of the STEPPS™ approach.
  • Opportunity to practice some of the core strategies in the STEPPS™ approach.
  • Maximising the impact of STEPPS™ for the service user.
  • Consideration of how this fits the overall care plan.
  • Discussion about how to adapt the approach for cultural needs.
  • Setting up a whanau session for supporting the service user. 
  • Readiness to return for a further 1-day session on how to set up a STEPPS™ group*

*The follow-up additional day (3rd day of training) is designed for those who have already completed the STEPPS™ 2-day workshop and it offers a session by session practical day on the nuts and bolts of the group from selection, to session plans and outcome measures.

The following peak bodies and organisations recognise that the training we offer is of a high quality, evidence based and relevant for their members CPD.

Who Should Attend:

As mentioned above, attendees must have considerable professional experience working with clients with BPD, hold a suitable professional qualification, or have attended the one-day Skills For Working with BPD Workshop prior.

It is suitable for those working in social services, health, education and law enforcement, including:

  • Psychologists, Psychiatrists, Therapists, and Licensed Practicing Counsellors
  • Emergency Room staff, Crisis Telephone Helpline staff
  • Nurses and community mental health staff
  • General Practitioners
  • School Counsellors, Teachers and RTLB
  • Police and Probation Officers
  • Youth Justice Counsellors
It will also suit community-based outreach services, community organisations, and those working with specific groups including young people or people with comorbid substance use.


Diane Clare
BA, MA (Hons), Dip. Clin. Psych., AFBPS
Memberships:  NZCCP, MNZAP, ISSTD
Accredited Practitioner in EMDR and is a member of the EMDRNZ Board.

Diane Clare is a registered clinical psychologist who trained at the University of Canterbury. Diane has worked in mental health and counselling services since 1981, first as a grief counsellor then as a psychotherapist, before becoming registered as a psychologist in 1993. She has worked in leadership and Director level roles across a range of services in both NZ and the UK including primary care, adult mental health, forensic, intellectual disability and tertiary student services. 

While in the UK in 2005 she developed the Alternatives to Self-Harm programme and has presented her work internationally since 2012. Diane is a seasoned presenter and provides a range of workshop options with an emphasis on practical solutions for clinical staff. She has a specialist interest in working with people recovering from the effects of complex trauma. In 2022 Diane was made a Fellow of ISSTD (International Society for the Study of Trauma and Dissociation) in recognition of her outstanding contribution to the field of trauma and dissociation.

Zoom Meeting Dates & Times

2 x Fridays - 12 & 19 August 2022

9.30 am - 4.00 pm

This workshop will be delivered via ZOOM and you will be sent the login in details once you have registered, and emailed resources prior to the training. There will be group discussions and participants are encouraged to ask questions.

We ask all participants to have their own computer / laptop as this makes interaction with the breakout room activities and discussions easier and enhances the learning for all.

This webinar will not be recorded.

Please see below for links to Diane's other online workshops.

Price & Registration

Two-Day Workshop
Standard Price - $460.00 inc GST

The price stated is per person. If you are sending 5 or more delegates, please email us for a discounted rate.

Registration process

Payment online is by VISA, Mastercard or American Express only and there are 3 easy steps to complete the online booking process.

Our registration platform is hosted by Lil Regie, our NZ based booking agent. Upon completing your registration by hitting the blue 'Confirm Booking' button, you will receive an automated email confirming the booking and amount paid by credit card. A GST Tax Invoice showing your payment in full will also be emailed to you.

If you have any issues or questions about your booking, please contact Faye Johnson on 027 607 3000 or email:

We work hard to ensure that all workshops are cost effective by automating our systems. If you require an invoice (rather than paying by debit or credit card) there will be a $25.00 inc GST surcharge for this, and you will need to supply:

  1. The full name and postal address required to appear on the invoice.
  2. The contact name and email of the person(s) responsible for authorising this expense and approving payment.
  3. Any purchase order references required on vendor invoices.

Please email this information to Brian - and , and along with the Invoice we will also send you a special booking link which will come up as free of charge. Through this link you will need to complete your registration. 

Our workshops fill quickly so if you would like to reserve a place, please contact

What happens if you have to cancel?

We know that sometimes your plans can change for many different reasons. Should you be unable to attend, a substitute delegate is welcome to attend at no extra cost. If a substitute delegate is not available and you need to cancel your registration, please be aware of the following:

Online Events - Up to 7 days prior to the event you will be provided a refund of your registration cost, less a $20.00 inc GST per attendee service charge.

Face-Face Events - Up to 7 days prior to the event you will be provided a refund of your registration cost, less a $60.00 inc GST per attendee service charge.

If you cancel within 7 days of the event, you are not eligible to receive a refund. Please note: should your registration not be paid by the time of the event, you are still liable to make the payment. Unpaid accounts may be passed over to our debt collection agency and additional costs may be incurred. 

All cancellations must be received in writing (email). 

Delegates are responsible for their own travel/accommodation bookings and no compensation will be made should the event be rescheduled or cancelled.

Please note: Owing to the current COVID 19 situation and uncertainty around future COVID Alert Levels, GROW Ltd reserves the right to offer this face-to-face event via a ZOOM meeting on the dates shown due to Ministry of Health advice. Should this occur, we will advise you appropriately.

For more information see our full Terms of Trade.

Other Workshops with Diane Clare

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For further details, please contact:
p: 027 607 3000